Guest Experience Ambassador

1 week ago


Haverhill, Massachusetts, United States Naman Hotels Full time

Naman Hotels is seeking a talented Guest Services Agent to join our team at Hyatt Place Charleston.

">About Us

We are a leading hotel management company dedicated to delivering exceptional guest experiences and fostering personal growth among our employees.

Job Description

This is an exciting opportunity for a customer-focused individual to provide personalized support to our guests and contribute to the success of our hotel.

Responsibilities
  • Deliver exceptional customer service by greeting and assisting guests with a smile and a helpful attitude.
  • Operate multiple systems efficiently and effectively, including handling cash and charges.
  • Work collaboratively with colleagues to ensure seamless guest experiences.
Requirements
  • Ability to communicate effectively in English (speak, read, write) with guests, co-workers, and management.
  • Punctuality and regular attendance.
  • Interpersonal skills and the ability to work well with co-workers and the public.
What We Offer

We provide a comprehensive benefits package, including a competitive salary of $42,000 per year, paid time off, hotel discount, medical, dental, and life insurance.



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