IT Systems Specialist
7 days ago
Medlink Alliance is seeking a highly motivated IT Help Desk Technician to join our team.
The ideal candidate will possess a minimum of 5 years experience in Information Technology, with a strong background in computer networking and help desk operations. A polite, patient, and positive attitude is essential for this role, as well as the ability to work well with employees in various departments within the company.
This is a full-time position with a salary range of $25.00 - $35.00 per hour.
Job Responsibilities:
- Create new users and resolve issues with systems and programs
- Provide in-house and remote user support with various programs and equipment
- Troubleshoot issues with desktops, laptops, mobile devices, printers, and copiers onsite and remotely
- Ensure all operating systems are running smoothly and all updates are made in a timely manner
- Maintain computers and install/update necessary programs and software
- Manage and distribute Cell Phones and assist with office phones and VOIP
- Configuration and upkeep of servers, computers, and security systems
- Training or directing users on the correct use of software and hardware within the system
Required Skills and Qualifications:
- Minimum 5 years experience in Information Technology
- Computer Networking: 3 years (Preferred) Help desk: 2 years (Preferred)
- Familiar with Microsoft operating systems and Office Products
- Windows server, active directory, Exchange, MS SQL
- Microsoft 365 administration
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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