IT Systems Specialist

7 days ago


Los Angeles, California, United States Medlink Alliance Full time

Medlink Alliance is seeking a highly motivated IT Help Desk Technician to join our team.

The ideal candidate will possess a minimum of 5 years experience in Information Technology, with a strong background in computer networking and help desk operations. A polite, patient, and positive attitude is essential for this role, as well as the ability to work well with employees in various departments within the company.

This is a full-time position with a salary range of $25.00 - $35.00 per hour.

Job Responsibilities:

  • Create new users and resolve issues with systems and programs
  • Provide in-house and remote user support with various programs and equipment
  • Troubleshoot issues with desktops, laptops, mobile devices, printers, and copiers onsite and remotely
  • Ensure all operating systems are running smoothly and all updates are made in a timely manner
  • Maintain computers and install/update necessary programs and software
  • Manage and distribute Cell Phones and assist with office phones and VOIP
  • Configuration and upkeep of servers, computers, and security systems
  • Training or directing users on the correct use of software and hardware within the system

Required Skills and Qualifications:

  • Minimum 5 years experience in Information Technology
  • Computer Networking: 3 years (Preferred) Help desk: 2 years (Preferred)
  • Familiar with Microsoft operating systems and Office Products
  • Windows server, active directory, Exchange, MS SQL
  • Microsoft 365 administration

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person



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