Patient Care Specialist

4 weeks ago

Tomball, Texas, United States Memorial Hermann Health System Full time

Job Summary

At Memorial Hermann Health System, we are committed to delivering high-quality patient care while creating exceptional experiences for our community.

We believe that when our employees feel valued and supported, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, and efficiency.

If you want to advance your career and contribute to our vision of creating healthier communities, we invite you to join our team.

Job Description

Assists with delegated direct and indirect patient care tasks, under the direction and supervision of a licensed clinician.

Responsibilities

  • Delivers appropriate advanced indirect and selected direct patient care at a competent level as directed by a licensed clinician within the scope of hospital-approved PCA skills inventory.
  • Performs direct nursing tasks including taking vital signs, assisting with activities of daily living and hygiene needs, and obtaining certain lab specimens under the guidance of a licensed clinician.
  • Identifies and responds to abnormal findings, pertinent changes in the patient's condition, and reports such to the patient's nurse or charge nurse immediately.
  • Charts observations and activities.
  • Transports patients as needed to and from various destinations.
  • Assists with patient admissions, discharges, and transfers.
  • Assists in maintaining and providing a clean, safe environment.
  • Participates in a collaborative identification and reporting of patient safety issues.
  • Ensures a clean and safe patient environment and seeks assistance with removal of any potential safety hazard from room.
  • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.
  • Demonstrates safe work practices and attitudes.
  • Follows safety rules and works to prevent unsafe conditions and behaviors.
  • Participates in organizational and department safety programs.
  • Considers the diverse needs of each patient and provides and ensures the highest level of service according to established service standards.
  • Ensures safe care to patients, staff, and visitors.
  • Adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency.
  • Supports department-based goals which contribute to the success of the organization.
  • Serves as preceptor, mentor, and resource to less experienced staff.

Requirements

  • High school diploma or GED preferred.
  • Certified in Basic Life Support or Heartsaver CPR with AED within 90 days of employment.
  • One (1) year patient care experience, preferably in an acute care setting.
  • Ability to understand verbal and written instruction and communicate clearly and effectively with hospital staff.
  • Ability to perform basic mathematical calculations and demonstrates skills for assigned specialty area/function or assigned procedures.
  • Ability to prioritize simultaneous situations and perform duties requiring prolonged and/or extensive sitting, standing, and walking.
  • Ability to use discretion and courtesy when working with patients, visitors, and staff.

Preferred Qualifications

  • Certified as a Nursing Assistant by the Texas Department of Health or Nursing student with completion of fundamentals of nursing or Graduate of a foreign nursing program with nursing credentials/licensure in country of origin or Completion of a Medical Assistant training program (Certification or Registration preferred) or Certified Emergency Medical Technician (EMT) in the Emergency Department only.

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