ERP Implementation Specialist
4 weeks ago
- Provide technical support for the organization's ERP system, ensuring seamless operation and optimal performance.
- Assist end-users with system issues, inquiries, and training to ensure effective use of the ERP system.
- Diagnose and resolve technical and functional issues, including configuration problems, system errors, and data inconsistencies.
- Maintain accurate data within the ERP system, ensuring data integrity and timely updates across departments.
- Monitor ERP system performance and proactively address any issues to avoid system downtimes or interruptions to business processes.
- Create and maintain documentation related to ERP processes, configurations, and support procedures.
- Collaborate with business units and IT teams to identify system improvements, upgrades, and customization requirements.
- Conduct user training sessions to improve the adoption and effective use of the ERP system.
- Assist with ERP system updates, patches, and new implementations, ensuring smooth transitions and minimal disruption to operations.
- Work closely with IT teams, vendors, and business stakeholders to resolve system issues and implement enhancements.
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- 2+ years of experience in ERP support, preferably in [mention specific ERP system such as SAP, Oracle, Dynamics, etc.].
- Experience with ERP implementation, troubleshooting, and administration.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Familiarity with database management, SQL queries, and data reporting tools.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
- Experience with ERP configuration and customization.
- Certification in relevant ERP systems (e.g., SAP Certified Associate, Oracle E-Business Suite, Microsoft Dynamics certifications).
- Knowledge of project management methodologies (e.g., Agile, Waterfall) is a plus.
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
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