IT Support Specialist
7 days ago
We are seeking an experienced IT Support Technician to join our team in Deerfield Beach, FL.
About Us:
Layer 8 Solutions is an educational organization that requires a professional with expertise in delivering premier level support to in-house operations at our location.
Job Summary:
This position involves providing technical assistance to computer users. The successful candidate will answer questions or resolve computer problems for clients in person, or via telephone or electronically. Additionally, they will provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Key Responsibilities:
The ideal candidate will have the following core duties and responsibilities:
- Collaborating within an educational environment & providing technical support
- Maintenance, system analysis, troubleshooting, & on-site support
- PC and network troubleshooting and repair
- Common desktop application support
- Maintain current inventory
Requirements:
The successful candidate will have the following qualifications:
- High school diploma required
- Industry Certifications/Undergraduate Degree a plus
- 3-5 years relevant work experience preferred
Competencies:
- Understanding of Windows operating systems: Windows 7 & Windows 10
- Networking: LAN, WAN, WIRELESS
- Network Appliances: Firewalls, Routers, Switches and Wireless Access Points
- Basic understanding of Windows server environment
- Common Desktop Productivity Applications: MS Office, Office 365, & Adobe Suite
Bonus Requirements:
The ideal candidate will also have:
- Reliable Transportation
- Valid Driver's License
- Ability to Pass a Background Check
- Fluency in the English language, Bilingual (English/Spanish) is a plus
What We Offer:
- Estimated salary range: $60,000 - $80,000 per year
- Comprehensive benefits package available
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