Quality Assurance Manager
1 week ago
About the Role:
The Unit Supervisor – Quality is a vital position within the Bosch West Memphis Distribution Center. As a key member of our team, you will be responsible for supervising and driving improvements in the quality of all aspects of the warehouse and postponement operations.
Key Responsibilities:
- Leadership & Development: Supervise, train, and develop associates, including performance reviews, budget management, and headcount planning. Ensure compliance with policies and procedures across all departments.
- Quality & Safety Oversight: Lead project improvements in safety, quality, productivity, and cost. Ensure that all safety and departmental requirements are consistently met.
- Performance Metrics: Maintain and communicate quality goals, indicators, and targets in line with PTNA directives. Measure and report key metrics such as DQ (Warehouse Quality Metrics), productivity, and customer satisfaction. Act as a key point of contact with customers, Bosch leaders, and counterparts at other locations to ensure alignment on quality standards.
- Continuous Improvement: Implement lean initiatives to enhance processes and procedures, eliminate waste, and standardize work. Conduct root cause analyses and establish corrective actions to prevent recurring issues.
- Compliance: Ensure adherence to ISO standards and internal, corporate, and customer compliance audits.
Qualifications:
- Direct Supervisory Experience: Proven experience in directly supervising teams, with a focus on fostering team development and driving performance improvements.
- Quality, Manufacturing, or Engineering Expertise: In-depth knowledge of quality, manufacturing, or engineering functions, including experience with statistical process control methods and the management of data and reporting systems.
- Technical Skills: Proficiency in Microsoft Office products (Windows, Excel, PowerPoint, Word) and experience with systems like SAP, Blue Yonder, or other warehouse management systems (WMS).
- Communication & Leadership: Strong oral and written communication skills, with the ability to effectively influence and collaborate with all levels of management. Must be comfortable working cross-functionally within the facility.
About Us:
Bosch Group is committed to delivering quality products and services to its customers. We strive to create an environment that fosters innovation, teamwork, and continuous improvement. The successful candidate will have the opportunity to contribute to this vision and grow their career within our organization.
Salary: $80,000 - $110,000 per year, depending on experience and qualifications.
Location: West Memphis, Arkansas
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