Pharmacy Department Manager

3 weeks ago

Saint Peter, Minnesota, United States SpartanNash Full time
Job Description

This role is responsible for the management and operation of the pharmacy department at a store level, including but not limited to prescriptions, inventory control, customer service, compliance with regulatory requirements, and adhering to company policies and management of pharmacy staff.

Key Responsibilities
  • Manage all aspects of pharmacy operations at the store level including prescriptions, inventory control and customer service to achieve optimal outcomes.
  • Maintain the pharmacy's continued compliance with all appropriate Federal and State regulatory guidelines and Company policies.
  • Process and/or oversee new and refill requests from customers and/or clinics and fill prescription requests efficiently, accurately and in a professional and courteous manner.
  • Maintain Pharmacy records to include, but not limited to, customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records and registries (i.e., poisons, narcotics, controlled substances, etc.).
  • Manage, maintain and implement pharmacy programs (i.e., security measures, immunizations and other clinical programs) accordingly. May be responsible to provide clinical care services as assigned.
  • Prepare responses to third party pharmacy audits as needed.
  • Responsible to meet or exceed company established acceptable pharmacy operation metrics (i.e., gross and net profits, budgeted sales and payroll, Rx counts).
  • Responsible to provide focused and effective leadership to pharmacy associates that develop a positive, high performing, customer focused store culture. Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction.
  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
  • Develop and monitor department budget as required.
  • Maintain current knowledge of legal regulations, industry trends and best pharmacy practices; make recommendations to improve current programs and processes and to ensure company legal compliance.
Requirements
  • Bachelor's Degree (Required) in Pharmacy or related field required. Doctorate degree in Pharmacy preferred.
  • Two years' experience as a pharmacist
  • Pharmacy License (in good standing) required in the state of operation.
  • Immunization Certification preferred.
  • Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines.
  • Excellent written and verbal communication skills.
  • Strong management, organization, attention to detail and problem-solving skills.
  • Ability to lead a team and work well with associates of all levels.
  • Successfully completes required continuing education hours and maintains Pharmacy License in good standing.
  • Working knowledge of perpetual inventory procedures and management.
  • Proficient in Word and Excel.
  • Bilingual skills helpful based on demographic region.

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