Admissions and Ticketing Coordinator

7 days ago


Wyoming, Minnesota, United States Mid Minnesota Entertainment Full time

Mid Minnesota Entertainment is seeking a highly skilled Admissions and Ticketing Staff to join our team. As a key member of our operations team, you will be responsible for ensuring seamless ticket sales, customer service, and event management.

Job Description

We are looking for an individual with exceptional communication skills and fiscal management abilities to work in a fast-paced environment. You will be the first point of contact for customers, providing information, answering questions, and resolving issues promptly.

Ticketing Responsibilities:

  • Greet customers in a friendly manner and provide excellent customer service
  • Scan online tickets using a scanner device
  • Audit payments and issue change as needed
  • Create and maintain accurate reports of sold tickets and payments received
  • Operate a cash register and handle credit card transactions

Additional Responsibilities:

  • Provide customers with information about our experiences and upsell tickets and other event amenities
  • Maintain knowledge of events and products to effectively promote them to customers
  • Foster a positive and professional atmosphere at all times
Requirements

To succeed in this role, you will need:

  • High school diploma or equivalent
  • Experience in a box office or ticketing setting (preferable)
  • Ability to work under pressure and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Availability to work extended hours, nights, and weekends
  • Demonstrated reliability, punctuality, and dedication to quality service
Compensation and Benefits

This is a part-time opportunity with flexible scheduling, offering competitive hourly pay ranging from $12.25 to $16.00. Additional benefits include free tickets to select events, private employee events, reward programs, and opportunities for advancement.



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