Rural Mutual Insurance Operations Specialist

5 days ago


Madison, Wisconsin, United States Rural Mutual Insurance Full time

**Overview**

Rural Mutual Insurance is a leading provider of insurance solutions, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled Insurance Operations Specialist to join our team in Madison, WI, US.

**Compensation and Benefits**

The successful candidate will enjoy a competitive salary range of $45,000-$60,000 per year, commensurate with experience. In addition, we offer a comprehensive benefits package, including opportunities for career growth and professional development.

**Job Description**

As an Insurance Operations Specialist at Rural Mutual Insurance, you will play a critical role in ensuring the precision and effectiveness of our insurance policy processing and billing procedures. Your primary responsibilities will include:

  • Processing policy transactions by reviewing new business, changes, and renewals based on established guidelines.
  • Reviewing and applying premium payments and reconciling accounts.
  • Accurately completing service requests, including entering information into our computer systems in a timely manner.
  • Working with underwriting staff to resolve coverage questions.
  • Providing excellent customer service by answering inquiries from agents, customers, and third parties regarding policy or billing via various channels.

**Required Skills and Qualifications**

To succeed in this role, you will need:

  • 5+ years of office experience, preferably in property and casualty insurance.
  • Strong functional/technical knowledge of insurance processing and billing, with high levels of accomplishment.
  • Effective written and verbal communication skills, including excellent telephone skills.
  • Bilingual abilities (Spanish, Hmong, etc.) are a plus.

**About Us**

Rural Mutual Insurance is a top workplace in Madison, WI, US, known for its collaborative and dynamic work environment. We offer a unique opportunity for career advancement and personal growth within our company. If you are a seasoned Insurance Operations Specialist eager to take on new challenges, we encourage you to apply for this exciting opportunity.



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