Rural Mutual Insurance Operations Specialist
5 days ago
**Overview**
Rural Mutual Insurance is a leading provider of insurance solutions, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled Insurance Operations Specialist to join our team in Madison, WI, US.
**Compensation and Benefits**
The successful candidate will enjoy a competitive salary range of $45,000-$60,000 per year, commensurate with experience. In addition, we offer a comprehensive benefits package, including opportunities for career growth and professional development.
**Job Description**
As an Insurance Operations Specialist at Rural Mutual Insurance, you will play a critical role in ensuring the precision and effectiveness of our insurance policy processing and billing procedures. Your primary responsibilities will include:
- Processing policy transactions by reviewing new business, changes, and renewals based on established guidelines.
- Reviewing and applying premium payments and reconciling accounts.
- Accurately completing service requests, including entering information into our computer systems in a timely manner.
- Working with underwriting staff to resolve coverage questions.
- Providing excellent customer service by answering inquiries from agents, customers, and third parties regarding policy or billing via various channels.
**Required Skills and Qualifications**
To succeed in this role, you will need:
- 5+ years of office experience, preferably in property and casualty insurance.
- Strong functional/technical knowledge of insurance processing and billing, with high levels of accomplishment.
- Effective written and verbal communication skills, including excellent telephone skills.
- Bilingual abilities (Spanish, Hmong, etc.) are a plus.
**About Us**
Rural Mutual Insurance is a top workplace in Madison, WI, US, known for its collaborative and dynamic work environment. We offer a unique opportunity for career advancement and personal growth within our company. If you are a seasoned Insurance Operations Specialist eager to take on new challenges, we encourage you to apply for this exciting opportunity.
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