Shift Lead Supervisor
3 weeks ago
A Shift Leader at Toppers Pizza is responsible for providing direct supervision and ensuring a smooth operation during their shift. This role involves ensuring the restaurant is a safe environment for team members and customers alike.
Key Responsibilities- Assign and direct daily tasks for team members based on role, skills, and shift needs.
- Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
- Uphold Toppers Pizza policies and procedures, providing feedback and coaching to team members as needed.
- Be knowledgeable of delivery area maps and traffic patterns to assist delivery drivers in organizing their routes.
- Solve customer complaints efficiently and effectively.
- Provide constructive feedback to team members.
- Train new team members on daily tasks.
- Balance cash draws and prepare deposits.
- Must be legally eligible to work in the United States.
- Must be 18 years of age.
- Must have a reliable source of transportation.
- Previous quick service restaurant or supervisory experience is preferred.
- Serve-Safe or local/state food service certification is preferred.
- Ability to meet physical demands with or without reasonable accommodation.
- Must be able to exert well-paced and frequent mobility for periods of up to five hours.
- Must be able to lift up to 50 pounds.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
- Must be able to tolerate potential allergens.
- Flexible scheduling.
- Pay advances through PayActiv.
- Meal discounts (70% while working, 50% when not).
- Free uniform T-shirt.
- Referral bonuses for bringing new team members to our team.
- Rapid advancement opportunities through our Manager-in-Training program.
- All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied.
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