Pharmacy Technician Specialist

4 days ago


Atlanta, Georgia, United States US Tech Solutions, Inc. Full time

Job Summary:

This role involves providing professional phone assistance to callers through the prior authorization process. The successful candidate will maintain accurate documentation of approvals and denials, and transfer clinical questions to a pharmacist.

Key Responsibilities:

  • Provide phone support to callers through the prior authorization process
  • Maintain accurate and timely documentation of approvals and denials
  • Transfer clinical questions to a pharmacist
  • Work in a high-volume call center environment

Requirements:

  • Minimum 1 year experience in a customer service position with high-volume call center experience
  • Pharmacy Technician certification preferred but not required
  • Verifiable High School diploma or GED required

Preferred Skills:

  • Pharmacy technician experience
  • Prior authorization process knowledge
  • Excellent communication skills

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