OHSO Host Team Member

7 days ago


Gilbert, Arizona, United States OHSO Brewery and Distillery Full time
About OHSO Brewery and Distillery
O.H.S.O. Brewery and Distillery is a local restaurant, brewery, and distillery that offers a unique experience for its guests. Our casual, service-driven Restaurant + Brewery serves high-quality spirits, beer, and food in a friendly, fast-paced environment.

Job Summary
We are seeking a skilled and energetic OHSO Host to join our team at Little O's Marketplace in Gilbert. As an OHSO Host, you will be responsible for creating a positive first impression of the establishment's friendliness, excellent service, and high standards. This role involves greeting guests upon arrival, monitoring a waiting list, answering phones, showing guests to their table, and bidding farewell as they leave.

Responsibilities
- Greet guests as they enter and put them on a waiting list if necessary.
- Provide menus and answer initial questions from guests.
- Seat guests at tables or in waiting areas, ensuring fair table rotation to maximize server efficiency.
- Assign guests to preferred tables while considering factors like server load and guest satisfaction.
- Engage with guests throughout their dining experience to ensure satisfaction with food and service.
- Address complaints promptly and help resolve issues efficiently.
- Answer phone calls, take reservations, and respond to inquiries in a timely manner.
- Possess a thorough knowledge of the menu and make recommendations as needed.
- Collaborate with other positions as required to maintain a seamless customer experience.

Requirements
- Excellent multitasking skills to handle multiple tasks simultaneously.
- Outgoing personality with exceptional communication skills to engage with guests effectively.
- Punctuality and reliability to meet job expectations consistently.
- Ability to stand for extended periods (5-9 hours) without fatigue.

Benefits
- Competitive salary: $15-$17 per hour based on experience.
- 50% discount on food purchases.
- Superstar Program rewards and recognition.
- Yearly holiday party and social events.

About Us
O.H.S.O. Brewery and Distillery values diversity and inclusion, offering equal employment opportunities to all qualified applicants regardless of background or status. We aim to create a welcoming environment for both our employees and guests.
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