Family Support Coordinator

3 weeks ago


Fort Wayne, Indiana, United States Brightpoint Full time

Job Summary:

The Family Support Services Coordinator is responsible for providing administrative, intake, and quality assurance support to the Family Support Services Manager and Family Support Assistant Managers.

Key Responsibilities:

  • Assists with the implementation and maintenance of Family Support Service's tracking systems.
  • Determines eligibility and enrolls families into Brightpoint programs, ensuring compliance with program operations, regulations, and standards.
  • Audits and ensures the quality of data entry into the program database.
  • Travels as needed to attend training, cover satellite offices, and other assignments as assigned by program management.
  • Assists Family Support Management team with administering the assigned program and meeting program administrative and reporting requirements.
  • Ensures compliance with reporting requirements for all assigned programs.

Requirements:

  • Associate's degree or higher, or two or more years of work experience in consumer relations, business, administration, energy employment/job training skills, or other social services.
  • Strong interpersonal, written, and oral communication skills, with a strong mathematics aptitude.
  • Ability to work with minimal supervision, self-motivated, attentive to detail, organized, productive, flexible, and dependable.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
  • Proficient in MS Office applications.
  • High comfort level with public interaction.
  • Valid Indiana driver's license and minimum auto insurance liability limits of $100,000/$300,000.
  • Ability to operate office equipment and machines, including personal and network computer terminals, copier, and fax.
  • Working knowledge of standard office procedures and routines, and the ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.
  • Manual dexterity and visual skills required.
  • Auditory and verbal skills required for communication with clients, staff, and the public.
  • Work involving standing, sitting, bending.

Additional Information:

For further information, contact the Human Resources Department at extension 206 or 213.



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