Patient Access Representative

7 days ago


Roanoke Rapids, North Carolina, United States Vidant Health Full time
Job Title: Patient Access Representative About the Role: As a Patient Access Representative at Vidant Health, you will be responsible for creating a positive first impression for our patients and families. Your role will involve performing pre-arrival duties related to pre-registration and financial clearance for both outpatient and inpatient services. You will collect demographic and financial data to ensure accurate billing, verify insurance eligibility, and coordinate referrals and authorizations. Key Responsibilities: * Collect and verify patient demographic and financial information * Verify insurance eligibility and coordinate referrals and authorizations * Perform pre-registration and financial clearance for outpatient and inpatient services * Act as a liaison for patients receiving professional and hospital services Requirements: * High School or Equivalent (GED) or higher required * Associate Degree or Bachelor's Degree preferred * 2-4 years of experience in registration, scheduling, and insurance authorization in a healthcare setting required * 5 years of customer service experience required * Excellent communication, detail orientation, organization, and multitasking skills required * Proficient computer skills and experience with Microsoft Office applications Preferred Qualifications: * Experience with EPIC and medical office workflows * Insurance verification experience Equal Opportunity Employer: Vidant Health is an equal opportunity employer and values diversity and inclusion. We prohibit retaliation against individuals who bring forth any complaint or assist in the investigation of any complaint.

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