Salesforce Business Analyst

3 days ago


Nashua, New Hampshire, United States Syntricate Technologies Full time
Salesforce Business Analyst Job Description

We are seeking a highly skilled Salesforce Business Analyst to join our team at Syntricate Technologies. As a Salesforce Business Analyst, you will play a critical role in driving business growth and success by analyzing business needs and developing effective solutions using Salesforce.

Key Responsibilities:
  • Document and design current and future enabled solutions to ensure the most effective recommendations are made for successful solution and project plan completion.
  • Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization as well as global cultures.
  • Demonstrate ability to effectively work both independently and within cross-functional project teams.
  • Accurately translating Business Requirements into detailed functionality requirements.
  • Ability to self-manage multiple deliverables within tight timeframes and dynamic priorities.
  • Extensive experience interpreting user needs and writing or editing functional specifications for new systems, systems changes and/or system enhancements.
Requirements:
  • Excellent knowledge of and demonstrated expertise with Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Knowledge of Salesforce Vlocity.
  • Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
  • Good understanding of AppExchange products/solutions and appropriately suggest for desired use cases.
  • Salesforce Marketing Cloud/Pardot and Integration skills are added advantage.
  • Excellent Knowledge of application (Both Sales and Service Cloud preferred) Formal certifications strongly preferred.
  • Understanding of all Salesforce Lightning & lightning components and basic understanding of Salesforce Object and relationships, Apex, Visualforce Pages, Triggers, Workflows rules, Page layouts, Record Types, process builder etc.
What We Offer:
  • Opportunity to work with a dynamic team and contribute to the growth and success of Syntricate Technologies.
  • Competitive salary and benefits package.
  • Professional development opportunities.


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