Service Advisor

4 weeks ago


Naples, Florida, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.

Key Responsibilities:
  • Work closely with customers to understand their vehicle needs and provide personalized service recommendations.
  • Communicate effectively with service technicians to ensure accurate and timely completion of repairs.
  • Manage and maintain accurate records of customer interactions, service orders, and repair estimates.
  • Provide exceptional customer service, ensuring a positive experience for every customer.
  • Collaborate with the service team to achieve high levels of customer satisfaction and loyalty.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in the automotive industry or customer service field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Valid driver's license required.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
Why Join Our Team?

Hendrick Automotive Group is a leading provider of automotive services, with a commitment to excellence and customer satisfaction. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share a passion for delivering exceptional service and support to our customers.



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