Vision Specialist

5 days ago


Albuquerque, New Mexico, United States Vision Source Full time

Job Title: Vision Specialist - Dispensing Optician

About the Role:

We are seeking a skilled and motivated Vision Specialist to join our team as a Dispensing Optician. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that every patient receives top-notch care.

Responsibilities:

  • Ensure timely and efficient processing of glasses orders, including warranty, adjustment, dispense, and repair.
  • Stay up-to-date on current sales and promotions to effectively communicate with patients and drive sales.
  • Complete all necessary steps to fulfill patient orders, including recommending lenses and frames that meet their needs.
  • Clean and check glasses for order accuracy before stocking them for pickup.
  • Contact patients to inform them when their glasses are ready and confirm payment details.
  • Maintain a clean and organized optical area, including frame boards and workstations.
  • Assist patients in selecting frames that fit their face shape, eye size, and personal style.
  • Participate in sales goals and assist fellow opticians with projects and initiatives.
  • Perform other duties as assigned by management.

Requirements:

  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Basic computer skills and proficiency in software used in the optical industry.
  • Strong customer service skills, with a focus on providing exceptional patient experience.

Benefits:

  • Paid Time Off (PTO)
  • Paid Holidays
  • Medical and Dental Benefits
  • In-House Vision Benefits
  • 401(k) Program
  • Salary: $13.00 - $15.00 per hour

Working Hours:

  • 8-hour shift
  • Monday to Friday
  • Weekend availability required

About Us:

Vision Source is a leading provider of eye care services, committed to delivering exceptional patient experiences and providing a supportive work environment for our team members. We offer a range of benefits and opportunities for growth and development, making us an attractive choice for professionals in the optical industry.


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