Banquet Services Coordinator

5 days ago


Oshkosh, Wisconsin, United States Oshkosh Waterfront Hotel and Convention Center Full time

The Oshkosh Waterfront Hotel and Convention Center seeks a dedicated Banquet Steward to join our team. This role involves assisting with event setup, service, and maintenance.

Key Responsibilities
  • Event Setup and Maintenance: Set up, stock, and maintain banquet bars, breaks, and buffet stations to ensure efficient service.
  • Service Support: Assist with plating, transporting, and serving food, as well as breaking down buffets and bars after events.
  • Product Refreshing: Replenish bars, breaks, and buffets promptly with fresh items as needed, coordinating with the kitchen and bar manager on product usage.
  • Guest Service: Deliver outstanding service to guests by meeting their specific event needs and ensuring a positive experience.
  • Equipment and Sanitation: Maintain proper sanitation of all banquet equipment, ensuring it is in good working order throughout each event.
  • Inventory Tracking: Log product usage for bars and buffets accurately to maintain an accurate record of inventory during events.
  • Stock Management: Inform the Food and Beverage Convention Services Manager or Food and Beverage Director of low stock levels or product outages.

Qualifications:

  • A high school diploma or equivalent is required; additional training in hospitality or event management is preferred.
  • Previous experience in banquet, catering, or event services, with at least 1-2 years in a supervisory role.
  • Strong leadership and team management skills with the ability to motivate and mentor a diverse team.
  • Excellent communication and interpersonal skills; ability to interact with clients, guests, and team members professionally.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of food safety, sanitation regulations, and event setup best practices.
  • Physical stamina to stand for extended periods, lift up to 50 lbs, and handle physically demanding tasks.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications. We offer competitive benefits and opportunities for professional growth and development.



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