Senior Venue Operations Manager

7 days ago


Rochester, Minnesota, United States Oakview Group Full time
Job Title: Senior Venue Operations Manager

We are seeking a highly experienced and skilled Senior Venue Operations Manager to join our team at the Mayo Civic Center complex. The successful candidate will assume management responsibility for all venue and exhibition spaces, ensuring seamless event setup activities and operations.


Key Responsibilities:
  • Direct and manage staff in the venue and exhibition spaces, providing responsible assistance to senior leadership.
  • Assume management responsibility for custodial, housekeeping, and security teams.
  • Interview, select, train, coach, evaluate, and discipline full and part-time staff.
  • Provide staff training and deliver performance improvement procedures to ensure high-quality service delivery.
  • Mentor employees and review work plans for facility operations.
  • C Coordinate facility arrangements, oversee housekeeping crews, and provide exceptional customer service to internal and external clients.

Requirements:
  • A minimum of 2+ years' experience in an operations position in an arena, convention center, or similar location.
  • Basic computer skills in Windows format, including typing, data entry, and email communication.
  • Ability to lead a team and manage in a fast-paced environment, with excellent interpersonal, communication, and leadership skills.
  • Possession of a valid Driver's License is preferred.
  • Self-motivated and excellent organizational skills, with the ability to work independently and as part of a team.

Benefits:

Oak View Group is committed to creating environments that reflect and celebrate diverse communities. We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.



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