Delivery Operations Manager

2 days ago

Burnsville, Minnesota, United States Push Pedal Pull Full time
Job Title

**Fitness Equipment Delivery Manager**

About the Role

We are seeking a highly experienced and detail-oriented Delivery Manager to oversee the delivery operations of fitness equipment to both residential and commercial clients in Minnesota.

Key Responsibilities
  • Team Management: Lead, mentor, and manage a team of delivery drivers, ensuring high levels of performance and professionalism.
  • Scheduling & Coordination: Plan and schedule deliveries, ensuring optimal routes and timely deliveries while minimizing costs.
  • Customer Service: Act as the main point of contact for customers regarding delivery schedules, updates, and any issues that may arise. Ensure customer satisfaction by resolving delivery-related issues promptly and effectively.
  • Logistics Coordination: Work closely with the warehouse and logistics teams to ensure accurate and efficient loading, dispatch, and delivery of products.
  • Quality Assurance: Inspect delivery vehicles and equipment to ensure they are in good working condition and meet company standards. Ensure that all deliveries meet quality standards and customer expectations.
  • Safety Compliance: Enforce safety protocols and procedures for delivery operations. Ensure compliance with local, state, and federal regulations.
  • Budget Management: Monitor and manage delivery-related expenses, including fuel, vehicle maintenance, and overtime. Ensure that operations remain within budget.
  • Reporting & Analysis: Maintain accurate records of deliveries, including schedules, expenses, and customer feedback. Provide regular reports to senior management on delivery performance and areas for improvement.
Requirements
  • Experience: Minimum of 3-5 years of experience in delivery, logistics, or operations management, preferably in the fitness equipment industry.
  • Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
  • Customer-Focused: Demonstrated ability to maintain high levels of customer satisfaction.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Problem-Solving: Excellent problem-solving skills, with the ability to think on your feet and make quick decisions.
  • Technical Skills: Proficiency in logistics software, routing tools, and Microsoft Office Suite.
  • Physical Requirements: Ability to lift and move heavy fitness equipment as needed.
  • License: Valid driver's license with a clean driving record and ability to drive commercial box trucks.
  • Ability to Travel: Ability to travel and do occasional overnight stays.
Salary and Benefits

The estimated salary for this position is $80,000 - $100,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, dental insurance, life insurance, 401(k), paid time off, paid holidays, and employee discounts.

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