Training Manager
4 weeks ago
CPI Security, a leading security company based in Charlotte, North Carolina, is seeking a highly skilled Training Manager to lead our Training team. The primary responsibilities of this role include partnering with key business partners to develop and implement employee training and development programs that enhance the contribution of each participant.
Key Responsibilities:- Create and implement a comprehensive training and development strategy
- Direct the design, planning, and implementation of corporate training programs aligned with the company's objectives and strategy
- Partner with business unit leaders to develop and strengthen training to deliver outcomes
- Establish metrics and measure the effectiveness of all training programs
- Develop policies and procedures to maintain and update internally developed courses
- Actively search for and implement effective methods to educate and enhance performance through training programs
- Bachelor's Degree or equivalent experience required
- Minimum of 4 years previous experience within a medium- to large-sized company learning environment
- Minimum of 3 years supervisory experience
- Previous experience within a call center environment preferred
- Aggressive pay and the opportunity to work for a renowned brand
- Comprehensive benefits package, including medical, dental, vision, short- and long-term disability, and life insurance options
- Company-paid holidays, floating holidays, and paid time off (PTO)
- 401(k) plan with a competitive company match
- Eligible for a free monitored security system after 90 days
- Education assistance - we encourage and support our employees who want to improve their skills and further their education
- An engaging and fun company culture that's made up of a diverse group of people
- Volunteer and community engagement opportunities
- Talk about perks An on-site caf, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
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