Community Engagement Specialist

3 weeks ago


Algodones, New Mexico, United States University of New Mexico Full time

Department:
OCO Jail Diversion Services

Full Time

Shift:
Days

Assess and leverage the strengths that will support individuals or families in their journey towards recovery and resilience, while identifying obstacles that may hinder the acquisition of skills necessary for independent living within the community.

Provide assistance to individuals and families during crisis situations; the care responsibilities may encompass children at risk of or experiencing significant emotional, neurobiological, and/or behavioral challenges; adults with severe mental health conditions, individuals with persistent substance use issues, and/or those with co-occurring disorders.

Ensure compliance with institutional and departmental guidelines and protocols. Care responsibilities may involve neonate, pediatric, adolescent, adult, and geriatric populations.

PATIENT CENTERED MED - Uphold and advocate for the core principles of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable

  • NAVIGATION/ PATIENT ADVOCACY - Strive to remove barriers to access culturally sensitive medical services for all patients. Aid patients in connecting with community resources and financial assistance programs essential for their needs.
  • COLLABORATION - Partner with healthcare providers, multidisciplinary team members, and community resource organizations to help patients achieve their treatment objectives.
  • LIFE SKILLS - Promote and facilitate the development of skills in areas such as daily living activities, interpersonal coping, socialization, and community engagement. Depending on individual needs, this role may involve assisting with adaptation to home, school, work, recreational, and social settings; proactive self-care, nutrition, and financial management.
* Instruct on symptom monitoring, management, and relapse prevention techniques

  • RESOURCE COORDINATION - Support clients in accessing and coordinating necessary rehabilitative, medical, and other services, including assistance in securing financial and medical benefits; aid in obtaining and maintaining safe, affordable, and stable housing, while providing support and mentorship to behavioral health consumers involved in the judicial system.
  • SUPPORT SERVICES - Foster the development and eventual independence of natural support systems in workplace, school, family, and community contexts.
  • CRISIS INTERVENTION - Evaluate, support, and intervene during crisis situations, including facilitating the creation and utilization of individual crisis management plans that recognize early signs of crisis or relapse and leverage natural supports. TRACKING - Organize and monitor service utilization, including comprehensive tracking of client activities related to care plans, such as attendance at scheduled appointments, reviewing documentation from other providers, and maintaining communication with external service providers. DOCUMENTATION - Record all client interactions and those conducted on behalf of clients; files may contain documents held for safekeeping on behalf of a client.
  • PROFESSIONAL DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reviewing current literature, attending in-services, meetings, and workshops.
  • PATIENT SAFETY - Adhere to patient safety-related policies, procedures, and protocols.
  • PATIENT SAFETY - Demonstrate a proactive approach to patient safety by seeking opportunities to enhance safety through questioning existing policies and processes.
  • PATIENT SAFETY - Identify and report/correct environmental conditions or situations that may place a patient at undue risk.
  • PATIENT SAFETY - Promptly report potential or actual patient safety concerns, medical errors, and/or near misses.
  • PATIENT SAFETY - Encourage patients to actively engage in their own care by asking questions and reporting any treatment or situations that they do not understand or that seem inappropriate.
  • JUDICIAL INTERFACE - Provide support and mentorship to mental health consumers involved in the judicial system, including encouraging regular communication with court supervision, compliance with release conditions, and other judicial expectations. Collaborate with legal system personnel while maintaining the role of client advocate. Attend meetings with judicial staff, including judges, pretrial services, community corrections probation/parole officers, public defender staff, and district attorney staff. Participate in court hearings and other meetings with court personnel and clients. Complete required written reports and emails to probation/parole officers and pretrial mental health specialists.
  • Bachelor's Degree
Bilingual proficiency in English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.


Minor Hazard - physical risks, dirt, dust, fumes, noise

  • Significant Hazards: Physical risks/injuries due to combative patients.


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