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Front Desk Receptionist

1 month ago

Amsterdam, New York, United States Super 8 Full time
Job OverviewAt Super 8, we are seeking a highly skilled and friendly Front Desk Receptionist/Clerk to provide exceptional service to our hotel guests. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to hotel guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Process guest check-ins and check-outs, issue room keys, and manage guest payments.
  • Maintain accurate records and reports, ensuring compliance with hotel policies and procedures.
  • Collaborate with housekeeping staff to coordinate room availability and ensure seamless guest experiences.
  • Stay up-to-date on hotel operations, activities, and promotions to provide guests with relevant information and recommendations.

Requirements
  • High school diploma or equivalent required; hospitality experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Proficient in English; knowledge of other languages is a plus.
  • Computer literacy and basic math skills.
  • Able to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

How to ApplyIf you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.