Assistant Director of Housekeeping Operations

2 days ago


Houston, Texas, United States Thompson Houston Full time
Assistant Director of Housekeeping Job Description

Thompson Houston is seeking a highly skilled and experienced Assistant Director of Housekeeping to join our team. As a key member of our Heart of House team, you will be responsible for overseeing all aspects of the Housekeeping operation, including guest rooms, public areas, laundry, and back-of-house areas.

Key Responsibilities:

  • Oversee the daily operations of the Housekeeping department, ensuring that all areas are clean, tidy, and well-maintained.
  • Develop and implement effective cleaning schedules and procedures to ensure high standards of cleanliness and hygiene.
  • Train and develop Housekeeping staff to ensure they have the skills and knowledge needed to provide exceptional service to our guests.
  • Monitor and control linen pars, ensuring that we have the right amount of linens and amenities for our guests.
  • Ensure that all safety and security policies and procedures are followed, and that all Housekeeping staff are aware of their responsibilities in this regard.
  • Work closely with the Director of Housekeeping to develop and implement strategies to improve guest satisfaction and loyalty.

Requirements:

  • 2-3+ years of progressive hotel Rooms Management experience.
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • Service-oriented style with professional presentation skills.
  • College education in Hospitality Business Management or equivalent experience preferred.

Our Values:

  • Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Thompson Houston, we believe in the power of belonging – of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Thompson Houston is our shared belief that hospitality is more than just a job – it's a career for people who care.

Hyatt is an Equal Employment Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity



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