Eye Care Advisor Role

5 days ago


Encinitas, California, United States EssilorLuxottica Full time
Job Title: Eye Care Advisor

Location: Various locations within the US

About Us:
EssilorLuxottica is a leading global company specializing in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We deliver high-quality products and services that help people see the world more clearly. Our companies include Ray-Ban, Oakley, Vogue Eyewear, Oliver Peoples, Persol, Lacoste, and many others. At EssilorLuxottica, we strive to make a positive impact on society by promoting healthy vision, empowering employees, and fostering diversity and inclusion.

About the Role:
We are seeking a motivated and skilled Eye Care Advisor to join our team at LensCrafters. As an Eye Care Advisor, you will be responsible for delivering exceptional patient care and providing the highest quality optical services. Your duties will include greeting customers promptly, explaining all required paperwork and tests, and assisting patients in selecting frames and lenses that meet their vision, lifestyle, and budget needs. You will also perform pre-examination testing accurately, utilize clinical and product knowledge to provide coaching and guidance to patients, and maintain a safe working environment.

Key Responsibilities:
  • Greet customers promptly and treat them with respect and courtesy.
  • Explain all required paperwork, tests, and products to customers.
  • Assist patients in selecting frames and lenses that meet their vision, lifestyle, and budget needs.
  • Perform pre-examination testing accurately and thoroughly.
  • Utilize clinical and product knowledge to provide coaching and guidance to patients.
  • Maintain a safe working environment for all associates and patients.


Requirements:
  • High School graduate or equivalent.
  • Strong customer service skills and experience working in retail or optical settings.
  • A thorough understanding of current fashion trends.
  • Familiarity with cash registers, computers, and calculators.
  • Strong basic math skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Prior experience in customer-facing roles is highly valued, but not required.


Benefits:
We offer a competitive total rewards package that includes benefits such as health insurance, retirement savings, paid time off, and employee discounts. Pay ranges from $18.22 to $25.14 per hour.

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