Store Manager
2 days ago
At Daily Thread, we are seeking a highly motivated and experienced Store Manager to lead our retail operations. As a key member of our team, you will be responsible for overseeing the general operations of the store, creating and implementing a store sales strategy to maximize sales, and providing a wonderful and cheerful customer experience to all customers.
Key Responsibilities:
- Achieve and exceed productivity and sales plan expectations.
- Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage.
- Set an example of exceptional customer service by leading sales efforts on the selling floor.
- Drive organic traffic to the store through the use of store-specific community outreach events, marketing, and building relationships.
- Teach and monitor each associate on store operations and policies and procedures.
- Recruit, train, motivate, and retain quality sales associates and management.
- Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business.
- Ensure the business is open for all posted operating hours.
- Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
- Maintain a high level of visual merchandising and housekeeping standards.
- Perform daily paperwork reconciliation and other operational tasks.
- Ensure the schedule is complete and posted by Wednesday every week.
- Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
- Implement company policies and procedures.
Requirements:
- Minimum one year experience in retail management, knowledge of local market and clientele a plus.
- Multi-lingual a plus.
- Full understanding of specialty retail, including business development, visual merchandising, and store operations.
- A positive, outgoing, high-energy personality that is entrepreneurial, who is sales-focused and takes full ownership of the store's business at all levels.
- A mentor and leader to staff and peers. Developing individual's strengths and identifying opportunities.
- A trainer able to teach skills in customer service, selling, and operations.
- Experience or aptitude in driving traffic to the business through social media and participating in marketing/community events is highly desirable.
Benefits:
- Comprehensive Medical, Vision, and Dental coverage.
- Generous Paid Time Off (PTO) for personal and vacation days.
- Sick Day allowance for unforeseen health needs.
- Attractive Discounts on products.
- Employee Assistance Programs to promote a healthy work-life balance.
- Monthly Bonus incentives to recognize and reward outstanding performance.
- Enjoy two weekends off each month for enhanced work-life balance.
- Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.
Physical Requirements:
- Capable of standing for the entire duration of a shift.
- Ability to lift up to 40 lbs.
- Proficient in climbing ladders and working with hands positioned overhead.
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