BDC Service Appointment Coordinator
4 weeks ago
Key Responsibilities:
* Make outbound phone calls to schedule service appointments
* Receive and respond to inbound phone calls from customers
* Set service appointments and reminders
* Conduct surveys to gather customer feedback
* Coordinate service shuttle transportation
* Develop relationships with customers and follow through on commitments
* Ensure service advisors receive messages promptly
Requirements:
* 18 years of age or older
* General familiarity with various automobiles
* Valid driver's license and clean driving record
* Excellent communication and customer service skills
* Ability to work as part of a team
* Basic computer and phone skills
What We Offer:
* Competitive hourly rate: $20.00-$22.00
* Medical and dental insurance
* Paid time off
* 401(k) plan
* Vehicle purchase plan
About Us:
Santa Margarita Ford is a family-owned and operated dealership that values honesty, hard work, and positive relationships with our customers and employees. We are committed to providing exceptional customer service and creating a fun and engaging work environment.
If you are a motivated and customer-focused individual who is looking for a rewarding career in the automotive industry, we encourage you to apply for this exciting opportunity.
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