Customer Service Representative
1 week ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Store Associate. This role is ideal for someone who is passionate about delivering exceptional customer service and is looking for a challenging and rewarding career opportunity.
About the Role:
- As a Customer Service Representative - Store Associate, you will be responsible for providing excellent customer service to our valued customers.
- You will work closely with our store management team to maintain a clean and organized store environment, ensuring that our customers have a positive shopping experience.
- You will be responsible for operating a cash register, processing transactions, and maintaining accurate records of sales and inventory.
- You will also be expected to assist with merchandising, including stocking shelves, facing products, and rotating stock to ensure that our store looks its best.
- Additionally, you will be required to perform various tasks such as cleaning the store, sweeping and mopping floors, and taking out trash.
- In this role, you will have the opportunity to work in a fast-paced environment and develop your skills in customer service, teamwork, and time management.
Key Responsibilities:
- Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a professional and courteous manner.
- Operate a cash register, processing transactions accurately and efficiently.
- Maintain accurate records of sales and inventory, reporting any discrepancies to management.
- Assist with merchandising, including stocking shelves, facing products, and rotating stock.
- Clean and maintain the store environment, including sweeping and mopping floors, and taking out trash.
- Perform other duties as assigned by management, including working on special projects and assisting with store events.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of retail experience preferred.
- Excellent customer service skills, with ability to work effectively with customers and colleagues.
- Basic math skills, with ability to operate a cash register and process transactions accurately.
- Ability to lift up to 30 pounds, stand for long periods, and walk frequently.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer:
- A competitive salary of $25,000 - $35,000 per year, based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Ongoing training and development opportunities to help you grow in your career.
- A fun and supportive work environment, with opportunities to make a difference in your community.
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