Fitness Experience Ambassador
7 days ago
About Us: At Taymax Group, we are committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment that we call the Judgement Free Zone. We strive to foster an inclusive and diverse workplace environment where we all work toward our common goal.
">About the Role: As a Member Services Representative with Taymax Group, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members and guests.
">Job Responsibilities:
- ">
- Greets members, prospective members and guests, providing excellent customer service and addressing their inquiries in a friendly and professional manner.">
- Handles all front desk related activities including answering phones, checking members into the system, taking prospective members on tours, signing up new members, and assisting the Club Manager as needed.">
- Facilitates updates to member accounts and responds to member questions and concerns in a timely and professional manner.">
- Maintains the neatness and cleanliness of the club by completing daily assigned tasks, helping complete priority cleaning lists, performing walk-around and bathroom checks, and assisting with special cleaning projects as needed.">
Requirements: To succeed in this role, you must be at least 18 years old, possess a high school diploma or equivalent, and have basic computer proficiency. A customer service background is preferred, and you must be able to work independently as well as part of a team.
">Physical Demands: The position requires continual standing and walking during shifts, talking in person or on the phone, and occasionally lifting up to 50 pounds. You may also encounter toxic chemicals during your shift.
">Compensation and Benefits: We offer a competitive salary of $10.00 - $10.50 per hour, based on experience and qualifications. Our company welcomes and encourages applications from people with disabilities and provides accommodations upon request.
">About Our Company Culture: At Taymax Group, we value diversity, inclusion, and a judgement-free zone. We strive to create a workplace environment that is welcoming and non-intimidating, allowing everyone to reach their full potential.
">Estimated Salary Range: $20,800 - $21,600 per year (based on 40 hours/week and 52 weeks/year)
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