Restaurant Operations Manager

4 weeks ago


Haverhill, Massachusetts, United States CheckersRally's Full time

PURPOSE OF YOUR WORK

At Checkers & Rally's, we strive to be the best in the industry by serving our Franchisees, Teams, and Guests. As a key member of our team, you will assist the General Manager in executing the restaurant plan, achieving sales and profit goals, executing procedures, and providing exceptional Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are the preferred choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

• Build sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager
• Assist with interviewing and hiring the right Team Members
• Ensure policy and procedures are being followed on shifts
• Train Team Members on operations, Company policies, and procedures, and Guest service
• Identify and respond to complaints and policy and procedure violations
• Provide regular feedback and coaching to Team Members on their performance
• Help ensure the restaurant is a safe, clean, and fun environment for our employees and Guests

YOU'VE GOT THE SKILLS?

• High School Diploma or General Education Degree (GED) - Preferred
• Food Safety Certified
• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong interpersonal and verbal and written communications skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast-paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold and grow

WHAT'S IN IT FOR YOU?

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well-trained
• Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
• Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses



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