Customer Service Representative

5 days ago


Elyria, Ohio, United States Zerbini Agency, LLC. Full time

We are seeking a Customer Service Representative to join our team at Zerbini Agency, LLC. This is an exciting opportunity for a driven and goal-oriented individual to provide exceptional customer service to our current clients and new prospects.

The successful candidate will be responsible for making calls to potential clients via a call dialer, processing customer policy change requests, verifying phone numbers and addresses, and scheduling appointments for sales staff. They will also respond to inquiries, cancellation requests, and sales requests in a timely manner.

To excel in this role, you should possess an upbeat, positive attitude, with proficiency in multi-tasking and follow-through. Great customer service skills and the ability to handle stressful situations are essential. Additionally, you should be able to obtain a Property and Casualty License within 60 days of hire.

The salary for this position is estimated to be around $45,000 - $65,000 per year, depending on experience and qualifications. Our benefits package includes annual base salary, commission, bonus opportunities, paid time off (PTO), and a Mon-Fri schedule.

As a Customer Service Representative at Zerbini Agency, LLC, you will have the opportunity to grow professionally and develop your skills in a dynamic and rapidly growing office environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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