Business Operations Manager

6 days ago


Fort Bragg, North Carolina, United States Waterway Carwash Full time
Waterway Carwash Store Manager Job Description

The Store Manager at Waterway Carwash is a leadership role that involves managing a team and participating in our renowned Manager Training and Development Program. This program focuses on operational excellence, customer service, and team development in a fast-paced, outdoor environment.

Salary: The estimated annual salary for this role is between $50,000 to $61,167 per year, based on 45 hours of work per week. Additionally, employees can earn paid hourly wages for overtime work.

Job Responsibilities:
  • Customer Service: Provide exceptional customer service by leading by example, identifying customer needs, and selling car wash services and memberships.
  • Manage Daily Operations: Coordinate daily store production, staff the store correctly, and maintain high service standards.
  • Lead and Manage Employees: Provide daily direction and coaching to employees, create and maintain a positive work environment, and ensure sufficient labor coverage for all key positions.

Required Skills and Qualifications: To be successful in this role, you will need:

  • A current and valid driver's license;
  • An associate's degree or higher (or a current college senior) OR at least 2 years' experience in supervisory or management roles;
  • Availability to work a retail schedule (5 days out of 7, 45 hours per week);
  • At least 16 years of age;
  • Authorization to work in the US and not require sponsorship now or in the future;

Benefits: As a Store Manager at Waterway Carwash, you will enjoy:

  • Paid Time Off (PTO) - up to 12 days earned in the first year;
  • Medical Benefits - Health, Dental, and Vision Insurance coverage starts within 60 days;
  • Long-term Investment Matching Program;
  • College Tuition Assistance Program - up to $4,000 in tuition expenses covered;
  • Very generous Referral Bonus Program;
  • Casual Waterway Manager uniforms provided;
  • FREE CAR WASHES & FUEL DISCOUNTS;

About Waterway Carwash: We are a leader in the car wash industry, committed to providing excellent customer service and a positive work environment. Our Manager Training and Development Program is designed to help you succeed in your career and reach your full potential.



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