Pediatric Home Health Liaison

4 weeks ago


Sherman, Texas, United States Angels of Care Pediatric Home Health Full time
Job Summary

The Order Liaison is a vital role at Angels of Care Pediatric Home Health, responsible for processing orders for assigned locations and maintaining weekly reports to ensure timely signature returns. This position requires effective communication with physician offices and the Business Development team to address pending orders. Daily reports will be pulled to ensure adherence to proper processes. Additionally, the Order Liaison will participate in weekly regional meetings.

Key Responsibilities
  • Present weekly reports to regional attendees every Monday
  • Attend monthly department meetings on the 2nd Wednesday of each month
  • Process pending orders for physician signatures on a daily basis
  • Prioritize and effectively communicate with Business Development Associates and/or physician offices
  • Conduct quality assurance checks on physician communication and fax delivery methods
  • Delegate physician updates to the support team and communicate changes to the team
Requirements and Preferred Skills
  • Excellent customer service skills
  • Strong organizational and multitasking abilities
  • Experience in healthcare, client relations, customer service, or related fields
  • Able to work independently with minimal supervision
  • Strong oral and written communication skills
  • Experience with Microsoft, EMRs, and Excel
Our Mission

We provide high-quality home health care to children and young adults in need, delivering services in a loving, caring, and professional manner.

Our Vision

We strive to be considered the best pediatric home health agency, dedicated to excellence in care and service.

Our Values

We prioritize our clients' needs, advocating for them and ensuring their access to quality services. We foster a culture of love, support, and teamwork, recognizing the importance of our employees' well-being. We strive for speed and responsiveness, understanding the urgency of our clients' needs.

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