SI Support Specialist
3 weeks ago
As a SI Support Specialist at Diverse Lynx LLC, you will be responsible for providing expert-level support for MFT solutions using SI/SFGF. This includes troubleshooting file transfer failures in SI/SFG administration, partnering with clients to set up FTPS, SFTP, Connect:Direct, and Aspera protocols, and ensuring the smooth operation of file transfer management.
Key Responsibilities:
- Support MFT solutions using SI/SFGF
- Troubleshoot file transfer failures in SI/SFG administration
- Partner setup for FTPS, SFTP, Connect:Direct, and Aspera protocols
- Production support
- File transfer management
Requirements:
- In-depth knowledge of SI/SFG, SSP, and Connect:Direct
- Understanding of file transfer protocols SFTP, FTPS, Connect:Direct SSP, and Connect:Direct
- Fundamental understanding of AWS, EC2, S3, ELB, and NLB (optional)
What We Offer:
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.
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