Operational Strategy Consultant for Data-Driven Decision Making
1 week ago
About St. Jude Children's Research Hospital
The World's Most Dedicated Never Give Up
St. Jude Children's Research Hospital is consistently ranked on Fortune Magazine's '100 Best Places to Work For' list, thanks to our world-class pediatric research hospital's commitment to make a difference in the lives of the children we serve.
A unique bond forms when professionals share their dedication to advancing treatments and cures for pediatric catastrophic diseases. Our collaborative and positive environment provides resources, support, and encouragement to advance and grow careers, making us a force behind the cures.
We are a global leader in understanding, treating, and defeating childhood cancer and other life-threatening diseases.
Job Summary
St. Jude seeks a highly motivated and self-driven critical thinker to join our Strategic Technology and Transformation Office as a Principal Operational Strategy Advisor.
You will play a crucial role in leveraging data and business acumen to drive strategic decision-making, optimize processes, and enhance operational efficiencies within the Information Services department.
This position involves analyzing complex data, collaborating with cross-functional teams, and providing actionable insights and recommendations to optimize processes and service delivery.
Key Responsibilities
- Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
- Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy, and translate findings into actionable recommendations.
- Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
- Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
- Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes.
- Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
- Collaborate with cross-functional teams to understand their needs and provide data-driven solutions, clearly communicating findings, methodologies, and recommendations to both technical and non-technical audiences.
- Create and execute a framework for assessing and monitoring the cost of services provided by the Information Services department.
- Enhance and expand our department's monthly business review, creating dashboards, providing guidance on developing leading key performance indicators (KPIs), tracking metrics, and delivering regular updates to the Information Services' executive leadership team.
- Utilize strong business acumen and knowledge of IT operating models to recommend allocation and distribution of resources to maximize operational efficiency, optimize service delivery, and enhance the overall customer experience.
- Analyze economic data, including financial statements, market trends, and industry benchmarks, to identify patterns, trends, and opportunities for improvement.
Requirements
- Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
- Master's degree (such as MBA) preferred.
- Minimum 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
- Highly prefer 8+ years of progressive experience working with Information Technology Operating Models or Healthcare Operations.
- Proven ability to apply quantitative reasoning skills to approach complex problems systematically, breaking them down into manageable components, and applying logical reasoning to find solutions.
- Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.
- Strong foundation in statistical analysis, machine learning, data modeling, and data visualization.
- Proficiency in statistical analysis tools and financial modeling software.
- Solid understanding of business strategy and familiarity with IT operating models is strongly preferred.
- Excellent communication skills, both written and verbal, with the ability to present complex information to technical and non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
- Ability to work collaboratively in a team environment and build relationships with stakeholders at all levels.
Compensation
The estimated annual salary range for this role is $104,000 - $186,160.
We offer an exceptional benefits package to support your well-being and career growth.
Diversity, Equity and Inclusion
St. Jude Children's Research Hospital has a diverse, global patient population and workforce built on the principles of diversity, equity, and inclusion.
Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion, or a family's ability to pay.
Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment, accelerating progress globally and striving for an inclusive culture, leadership approaches, and talent processes.
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