NCIS Help Desk Analyst Tier I
3 weeks ago
Transform technology into opportunity as a Help Desk Analyst Tier I with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most. At General Dynamics Information Technology, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
This position is currently pending funding.
Our work depends on Help Desk Analyst Tier I joining our IT Technology Development division within the NCIS ITD organization in Quantico, VA.
The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide.
NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counterterrorism (CT), counterintelligence (CI), and cyber matters.
NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Key Responsibilities:
• Initiate and resolve service request/problem incidents
• Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems
• Using problem solving skills, diagnose, identify, isolate, and analyze problems utilizing historical database records
• Route calls to product line specialists, application, or system support specialists
• Maintains and updates records and tracking databases
• Alerts management to recurring problems and patterns of problems
• Works with system administrators and developers to ensure services/incidents are completed
• Provides an outstanding customer service experience in a variety of circumstances across all organizational levels
Requirements:
Security Clearance Level:
Active Secret clearance; Must be able to obtain a Top Secret clearance.
Experience:
2+ years of IT support experience in a Help Desk environment
Certifications:
Security+ CE
Education:
High School Diploma
Location:
Onsite at Quantico, VA
Position Availability:
Position is currently pending funding.
Benefits:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
GDIT is an Equal Opportunity/Affirmative Action employer.
-
NCIS Help Desk Support Specialist
3 weeks ago
Quantico, Maryland, United States General Dynamics Information Technology Full timeJob Title: NCIS Help Desk Support SpecialistAbout the Job:We are seeking a highly skilled Help Desk Support Specialist to join our team at General Dynamics Information Technology. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining accurate...
-
NCIS SharePoint Administrator
4 weeks ago
Quantico, Maryland, United States General Dynamics Information Technology Full timeJob Title: NCIS SharePoint AdministratorAbout the Job:We are seeking a highly skilled SharePoint Administrator to join our team at the Naval Criminal Investigative Service (NCIS) in Quantico, VA. As a SharePoint Administrator, you will be responsible for maintaining and administering our SharePoint 2019 farm, ensuring the smooth operation of our enterprise...
-
Senior IT Project Coordinator
4 weeks ago
Quantico, Maryland, United States Zachary Piper Full timeZachary Piper Solutions is seeking a skilled Senior IT Project Coordinator to support a 4-year DoD program contract job opportunity with the USMC in Quantico, VA. The successful candidate will provide IT program support, working closely with management to deliver projects on time and within budget.Key Responsibilities:Support large Federal IT programs and...
-
SAN Storage Administrator
3 weeks ago
Quantico, Maryland, United States Agile Defense Full timeJob Title: Storage Area Network AdministratorAt Agile Defense, we are committed to delivering innovative solutions that meet the evolving needs of our nation's most important missions. As a Storage Area Network Administrator, you will play a critical role in supporting our Enterprise Cloud Infrastructure Services (ECIS) Team.Job Summary:This role serves as a...
-
Cybersecurity Analyst Senior
4 weeks ago
Quantico, Maryland, United States SAIC Full timeJob SummarySAIC is seeking a highly skilled Cybersecurity Analyst Senior to support the Defense Counterintelligence and Security Agency (DCSA) in safeguarding national security information. The successful candidate will manage the enterprise Risk Management Framework (RMF) process for all DCSA OCIO systems and applications.Key ResponsibilitiesManage the RMF...
-
Enterprise Service Desk Senior
3 weeks ago
Quantico, Maryland, United States Leidos Full timeAt Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We empower our teams, contribute to our communities, and operate sustainably. Our Mission, Vision, and Values guide the way we do business. The Leidos team delivers the core backbone of the Service, Management,...
-
Cybersecurity Analyst
4 weeks ago
Quantico, Maryland, United States SAIC Full timeJob Title: Cybersecurity Analyst - Top Secret ClearedJob Summary:SAIC is seeking an experienced Cybersecurity Analyst to support the Defense Counterintelligence and Security Agency (DCSA) in safeguarding national security information. The successful candidate will manage enterprise Risk Management Framework (RMF) process for all DCSA OCIO systems and...
-
Cybersecurity Analyst
3 weeks ago
Quantico, Maryland, United States Peraton Full timeCybersecurity Analyst Job DescriptionWe are seeking a highly skilled Cybersecurity Analyst to join our team at Peraton. As a Cybersecurity Analyst, you will play a critical role in supporting our enterprise-level hybrid cloud data center operations.Key Responsibilities:Support US Marine Corps enterprise-level hybrid cloud data center operationsEnable USMC...
-
Senior Active Directory Administrator
3 weeks ago
Quantico, Maryland, United States Agile Defense Full timeJob SummaryWe are seeking a highly skilled and experienced Active Directory administrator to join our team at Agile Defense. As a key member of our Enterprise Tier 3 level Active Directory Support team, you will be responsible for providing top-notch support and maintenance for our Active Directory infrastructure, which supports over 265,000 user accounts...
-
SharePoint Web Developer
3 weeks ago
Quantico, Maryland, United States Endictus Full timeJob SummaryWe are seeking a highly skilled SharePoint Web Developer to join our team at Endictus. As a key member of our digital solutions team, you will be responsible for designing, developing, and maintaining web-based portals hosted in multiple independent networks with unique security requirements.Key ResponsibilitiesDevelop and test custom web parts,...
-
Asset Management Specialist Mid
4 weeks ago
Quantico, Maryland, United States Leidos Full timeAt Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success.We empower our teams, contribute to our communities, and operate sustainably.Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.Our Mission, Vision, and...
-
Watercraft Tactical Maneuver Analyst
4 weeks ago
Quantico, Maryland, United States Innovative Reasoning Full timeJob SummaryAt Innovative Reasoning, we are seeking a highly skilled Tactical Watercraft Operations Specialist to join our team. The successful candidate will be responsible for providing on-site subject matter expertise in Tactical Maneuver Watercraft Research Analysis for the Littoral Maneuver Branch, MExW, at Headquarters Marine Corps, Deputy Commandant...
-
Cyber Security Specialist
3 weeks ago
Quantico, Maryland, United States Piper Companies Full timePOSITION SUMMARY:Zachary Piper has been selected to support the US Navy and US Marine Corps on the SMIT contract, formerly known as NGEN. The SMIT contract aims to deliver the core backbone of the Navy-Marine Corps Intranet (NMCI), the Marine Corps Enterprise Network (MCEN), and ONE-Net, which provides IT services to 10 countries outside the US.The SMIT Team...
-
Network Systems Administrator
3 weeks ago
Quantico, Maryland, United States Abacus Technology Full timeJob Title: Network EngineerJob Summary:Abacus Technology is seeking a skilled Network Engineer to provide technical support for the Air Force Office of Special Investigations (AFOSI) at Quantico. This is a full-time position that requires a strong background in network engineering and administration.Responsibilities:• Install, configure, operate, and...
-
Network Systems Specialist
3 weeks ago
Quantico, Maryland, United States Abacus Technology Corporation Full timeJob SummaryAbacus Technology Corporation is seeking a highly skilled Network Engineer to provide technical support for the Air Force Office of Special Investigations (AFOSI) at Quantico. This is a full-time position that requires a strong background in network engineering and administration.Key ResponsibilitiesInstall, configure, operate, and maintain...
-
NCIS Help Desk Analyst Tier I | Secret clearance
3 weeks ago
Quantico, United States General Dynamics Information Technology Full timeType of Requisition:PipelineClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:No Suitability RequiredPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Help Desk Support, IT Help Desk, Remedy Help DeskCertifications:CompTIA - Security+ CE - CompTIAExperience:1 + years of...
-
NCIS Help Desk Analyst Tier I | Secret clearance
2 weeks ago
Quantico, United States General Dynamics Information Technology Full timeType of Requisition:PipelineClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Help Desk Support, IT Help Desk, Remedy Help DeskCertifications:CompTIA - Security+ CE - CompTIAExperience:1 + years of related experienceUS Citizenship...
-
NCIS Help Desk Analyst Tier II | Secret clearance
2 months ago
Quantico, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Cisco Routers and Switches, Help Desk Support, NetworksCertifications:CompTIA - Security+ CE - CompTIAExperience:5 + years of related...
-
Quantico, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Cisco Routers and Switches, Help Desk Support, NetworksCertifications:CompTIA - Security+ CE - CompTIAExperience:5 + years of related experienceUS...
-
Sr. SQL Admin
1 month ago
Quantico, United States Softworld, a Kelly Company Full timeJob Title: Sr. SQL Admin - NCISJob Location: Quantico Virginia 22134Onsite Requirements:SQL Server 2016 or higherSecurity+ CertificationSecret Clearance higherJob Description: As the Sr. SQL DBA Administrator, you will manage all current and planned SQL Server databases that support our customer's COTS applications. You will also be part of a team of systems...
-
Data Analyst
4 weeks ago
Quantico, Virginia, United States BuddoBot Full timeJob Summary:BuddoBot is seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will be responsible for providing data analytics support to our dynamic team, comprised of section/technology areas that support operations and provide management of the government's Enterprise Network server and workstation systems.The successful candidate...
-
Help Desk Lead
3 weeks ago
Quantico, United States Data Intelligence Full timeDI is looking for a Help Desk Lead in Quantico, Virginia. This is an onsite position. Job Responsibilities The CODIS Help Desk provides CODIS software application support to the worldwide CODIS Community. The Help Desk is available to provide CODIS-related technical advice and troubleshooting to supported configurations. The CODIS Help Desk is also...
-
Help Desk Lead
2 weeks ago
Quantico, United States Data Intelligence Full timeDI is looking for a Help Desk Lead in Quantico, Virginia. This is an onsite position. Job Responsibilities The CODIS Help Desk provides CODIS software application support to the worldwide CODIS Community. The Help Desk is available to provide CODIS-related technical advice and troubleshooting to supported configurations. The CODIS Help Desk is also...
-
Counterintelligence Analyst
3 weeks ago
Quantico, Virginia, United States SAIC Full timeJob Title: Counterintelligence AnalystJob Summary:SAIC is seeking a Counterintelligence Analyst to support the Naval Criminal Investigative Service (NCIS) as part of a cross-functional Department of Navy (DON) team. The successful candidate will be responsible for conducting all-source CI analysis to assess the threats posed by companies with identified...
-
Help Desk Manager
2 weeks ago
Quantico, United States Data Intelligence, LLC Full timeAbout the Company:Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that...
-
Help Desk Technician
2 weeks ago
Quantico, United States ALTA IT Services Full timeHelp Desk Technician Quantico, VA – Onsite Active Top Secret or TS/SCI preferred Must be Security+ certified This position is a 1-2 months contract with the possibility of being extended. Major Duties & Responsibilities: Serve as the primary point of contact for end users to provide ongoing support, monitoring, and lifecycle management of...
-
Data Analyst
2 weeks ago
Quantico, United States Agile Defense Full timeAt Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of...
-
Help Desk Specialist
4 weeks ago
Quantico, Virginia, United States Obsidian Solutions Group LLC Full timeJob SummaryWe are seeking a skilled Help Desk Specialist to provide technical support to our customers. The ideal candidate will have excellent communication skills and be able to troubleshoot and resolve technical issues in a timely manner.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personTroubleshoot and resolve...
-
Counterintelligence Analyst
3 weeks ago
Quantico, Virginia, United States Powell Consulting Group Full timeJob DescriptionPowell Consulting Group, a leading provider of organizational development and systems engineering services, is seeking a highly skilled Counterintelligence Analyst to support the Naval Criminal Investigative Service (NCIS) in a cross-functional Department of Navy (DON) team. This role offers a competitive salary and excellent benefits,...
-
Counterintelligence Analyst
4 weeks ago
Quantico, Virginia, United States Powell Consulting Group Full timeJob Title: Counterintelligence AnalystWe are seeking a highly skilled Counterintelligence Analyst to join our team at Powell Consulting Group. As a key member of our team, you will play a crucial role in supporting the Naval Criminal Investigative Service (NCIS) and the Department of Navy (DON) in identifying and mitigating foreign intelligence threats.Job...
-
Financial Analyst I
4 weeks ago
Quantico, Virginia, United States Arlo Solutions Full timeFinancial Analyst I Job DescriptionArlo Solutions is seeking a highly skilled Financial Analyst I to join our team. As a Financial Analyst I, you will be responsible for performing managerial accounting roles and responsibilities, audit coordination, and the full range of budget reviews and analysis functions using various accounting and financial...
-
Senior SQL Database Administrator
4 weeks ago
Quantico, Virginia, United States General Dynamics Information Technology Full timeJob Title: Senior SQL Database AdministratorTransform technology into opportunity as a Senior SQL Database Administrator with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most.Our work depends on a Senior SQL Database Administrator joining our IT Technology Development division...
-
Technical Support Specialist
4 weeks ago
Quantico, Virginia, United States Digital Consultants LLC Full timeJob Summary:Digital Consultants LLC is seeking a skilled IT Support Professional to join our team as a Helpdesk Analyst II. This role is part of the IT Technology Development division within the NCIS ITD organization.Key Responsibilities:Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in...
-
Budget Analyst
2 weeks ago
Quantico, United States Insight Global Full timeSavvee Consulting Inc. is seeking to hire a Budget Analyst to support our federal Naval Criminal Investigative Service (NCIS) client located in Quantico, VA. Candidates in consideration for this position must have an active DoD secret clearance, experience in budgeting and financial analysis, and excellent communication and customer service skills.Essential...
-
Network Administrator
4 weeks ago
Quantico, Virginia, United States Zachary Piper Full timeZachary Piper Solutions is seeking a highly skilled Network Administrator to join a long-term DoD program supporting the Department of the Navy and USMC located in Quantico, VA. The Network Administrator will be responsible for providing end-user desktop support across numerous Marine Corps installations worldwide.Key Responsibilities:Assist with network...