Office Cashier

Job Summary

As a key member of our team, you will be responsible for coordinating the flow of money in and out of our store, processing customer transactions, and providing exceptional customer service. You will assist customers with locating products, conducting price verifications, and ensuring a smooth checkout experience.

Essential Duties and Responsibilities

• Process requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, and other services.
• Prepare cash and check deposits, maintain accurate store financial records, and ensure timely bank deposit logs.
• Check cash register drawers for overages and shortages, and report discrepancies to management for prompt resolution.
• Perform various store office activities, including ordering office supplies, assisting cashiers, and answering incoming telephone calls.
• Remain current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, and other payment methods.
• Access or memorize product codes and stay familiar with ad and special items.
• Maintain accurate money count in the drawer by checking out groceries, providing change, and closing out the drawer. Balance cash register drawers and safe funds.
• Ensure compliance with all local, state, and federal laws regarding the sale of restricted items, such as tobacco, alcohol, and cannabis-based and pharmaceutical products.
• Provide a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
• Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills, and Abilities

• Intermediate knowledge of cash registers.
• Basic mathematical and counting skills.
• Basic knowledge of tender policies and procedures.
• Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Basic knowledge of anti-money laundering and other government regulations related to monetary transactions.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to remain courteous with customers at all times.
• Ability to work well with fellow partners and promote a team environment.
• Ability to work flexible schedules, including nights, weekends, and holidays.

Education, Experience, and Qualifications

• Minimum of 16 years of age required.
• Anti-Money Laundering (AML) certification required.
• TABC/LACT certification required where applicable.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Typically involves on-the-job training.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
• Continuously required to stand or walk.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching, or handling.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Occasionally required to push, pull, maneuver, or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver, or lift objects up to 75 lbs.
• Occasionally required to bend, kneel, or squat.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.

Brookshire Grocery Company strives to provide a safe, drug-free, and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or military status and any other trait protected by law.