Customer Experience Coordinator

4 weeks ago


Tampa, Florida, United States The Comfort Authority, LLC Full time

h3JobOverview/h3brpJoinourteamasaCustomerExperienceCoordinatorandtaketheleadindeliveringexceptionalservicetoourcustomers./pbrpAsakeymemberofourcallcenterteam,youwillberesponsibleformanagingdailyschedules,convertingbookedappointmentsintorevenue,andadvocatingforourcompany'shighstandards./pbrpWe'relookingforamotivatedandorganizedindividualwhoispassionateaboutprovidingoutstandingcustomerexperiencesandiseagertotakeonnewchallenges./pbrpbKeyResponsibilities:/b/pbrulbrliManagedailyschedulesandprioritizetaskstoensureefficientservicedelivery/librliConvertbookedappointmentsintorevenuethrougheffectivecommunicationandproblem-solving/librliAdvocateforourcompany'shighstandardsandvaluesinallinteractions/librliCollaboratewithteammemberstoachievesharedgoalsandobjectives/libr/ulbrpbRequirements:/b/pbrulbrliPreviousexperienceinacallcenterorcustomerservicerole/librliReliabletransportationandpunctuality/librliExcellentcommunicationandinterpersonalskills/librliIntermediatecomputerskillsandproficiencyinServiceTitan,MicrosoftExcel,andotherweb-basedapps/librliSuperiorattentiontodetailandorganizationalskills/libr/ulbrpbWhatWeOffer:/b/pbrulbrliCompetitivehourlycompensationof$19-$25+bonusandincentivepayopportunities/librliGeneroustimeoffandbenefitspackage/librliOpportunitiesforprofessionalgrowthanddevelopment/librliAsupportiveandcollaborativeworkenvironment/libr/ulbrpApplynowtojoinourteamandtakethefirststeptowardsarewardingcareerincustomerexperience./pbrh3PositionOverview/h3brpJobType:CallCenterDispatcher,CustomerServiceRepresentative/pbrpWorkHours:FullTime,preferably7am–4pm/pbrpHourlyCompensation:$19-$25+bonusandincentivepayopportunities/pbrpBenefits:GroupMedical,Dental&Vision,PaidTimeOff/pbrpLocation:Tampa,FL/pbrh3RequiredExperienceandTraits/h3brpWe'relookingforamotivatedandorganizedindividualwhoispassionateaboutprovidingoutstandingcustomerexperiencesandiseagertotakeonnewchallenges./pbrpbKeyRequirements:/b/pbrulbrliPreviousexperienceinacallcenterorcustomerservicerole/librliReliabletransportationandpunctuality/librliExcellentcommunicationandinterpersonalskills/librliIntermediatecomputerskillsandproficiencyinServiceTitan,MicrosoftExcel,andotherweb-basedapps/librliSuperiorattentiontodetailandorganizationalskills/libr/ulbrpbWhatWeOffer:/b/pbrulbrliCompetitivehourlycompensationof$19-$25+bonusandincentivepayopportunities/librliGeneroustimeoffandbenefitspackage/librliOpportunitiesforprofessionalgrowthanddevelopment/librliAsupportiveandcollaborativeworkenvironment/libr/ulbrpApplynowtojoinourteamandtakethefirststeptowardsarewardingcareerincustomerexperience.



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