Wireless Systems Triage Specialist

3 weeks ago


San Diego, California, United States Apple Full time

Wireless Systems Triage Specialist

At Apple, we're looking for a skilled Wireless Systems Triage Specialist to join our Core Bluetooth Software Engineering team. As a key member of our team, you'll be responsible for identifying software bug trends, assessing severity and priority of bug reports, and assigning them to the correct engineering teams. You'll work closely with our Core Bluetooth engineering team, cross-functional engineering teams within Apple, as well as external partners, to identify and resolve software issues.

Key Responsibilities

  • Identify software bug trends and assess severity and priority of bug reports
  • Assign bug reports to the correct engineering teams
  • Work closely with the Core Bluetooth engineering team and external partners to resolve software issues

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience
  • Experience with C, C++, Objective-C, Python, and/or other automation languages
  • Knowledge of Bluetooth and Wi-Fi - Bluetooth Coexistence

Preferred Qualifications

  • Passion for customer experience and attention to detail
  • Strong cross-functional communication and relationship-building skills
  • Ability to improve and automate workflows

What We Offer

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and services
  • Reimbursement for educational expenses
  • Discretionary bonuses or commission payments


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