Senior Enterprise Desktop Engineer

4 weeks ago


Danvers, Massachusetts, United States Copyright Clearance Center Full time

Role Summary

Copyright Clearance Center is seeking a skilled Desktop Engineer to join our team. As a Desktop Engineer, you will be responsible for building and managing enterprise images following best practices and security standards.

Key Responsibilities

  • Implementing, managing, and supporting endpoint technologies (Microsoft Endpoint Manager, CMG cloud, Jamf)
  • Deploying monthly security updates, application updates
  • Performing mitigations, conducting root cause analysis
  • Developing future roadmaps
  • Benchmarking new hardware and providing management reports and technical feedback
  • Creating and updating technical documentation
  • Learning new or unfamiliar technology and products using documentation and internet resources
  • Automating tasks using PowerShell

Requirements

  • Good understanding of Windows 10/11 lifecycle
  • Enterprise-level knowledge of macOS, iOS & Android Products
  • Experience with software development and documentation
  • Experience working in a team-oriented, collaborative environment
  • Manage and support Mobile Device Management solution (Microsoft Intune, JAMF)
  • Verify that the technology standards and best practices are maintained across the organization
  • Verify technical problems are resolved in timely and cost-effective manner

About Us

Copyright Clearance Center is a pioneer in voluntary collective licensing, helping organizations integrate, access, and share information through licensing, content, software, and professional services.

A career at CCC means being part of something big, helping researchers accelerate knowledge to solve critical challenges, cure disease, restore the environment, feed the list goes on.



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