Strategic Operations Director

7 days ago


San Francisco, California, United States Navient Full time
About Us

At Navient, our mission is to make higher education accessible and affordable for everyone.

We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.

We build tools that help people feel in control of their financial future, including:

  1. Private student loans - low rates, people-first service, and flexible payments.
  2. Student loan refinancing - break free from high-interest rates or monthly payments.
  3. Scholarships - access to thousands of scholarships to help students pay less.

We are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission.

The Role

This Strategic Operations Director position will report directly to our CEO.

You will play a critical role in driving cross-functional initiatives that align with our company's strategic priorities, ensuring seamless execution and fostering collaboration across all parts of the organization.

Your key responsibilities will include:

  • Providing strategic guidance and sound judgment to inform critical business decisions.
  • Crafting compelling, data-driven materials for senior internal and external stakeholders.
  • Driving high-impact initiatives and streamlining decision-making processes.

You will have a significant impact on our company's growth and success by accelerating progress on short-term and long-term strategic objectives.

About You

We are looking for a highly experienced professional with a proven track record of taking on expanded responsibilities and leadership roles.

The ideal candidate will have:

  • 10+ years of experience in strategy consulting, investment banking, or Venture Capital/Private Equity.
  • Experience operating in a high-growth technology company.
  • Demonstrated exceptional analytical capabilities and superior communication skills.
  • A high level of senior presence and the ability to engage and influence senior stakeholders.

We offer a competitive salary range of $182,000—$206,000 USD, plus a comprehensive benefits package, including health, dental, and vision benefits, savings plans, and opportunities for career growth and development.



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