Insurance Customer Experience Representative

3 days ago


Eureka, California, United States State Farm Insurance Full time
Job Description:

As an Insurance Customer Experience Representative at State Farm Insurance, you will play a critical role in delivering exceptional customer service to our policyholders. This position requires a strong passion for assisting customers with their insurance needs and providing timely and accurate information.

Key Responsibilities:
  • Assist customers with policy inquiries, changes, and updates in a professional and efficient manner.
  • Handle incoming calls and emails from customers regarding policy-related issues and resolve them promptly.
  • Collaborate with team members to ensure seamless customer service experience.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • 1-2 years of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
Benefits:
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive salary range of $45,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous 401(k) matching program.
Why Work at State Farm?

We are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' growth and well-being. As an Insurance Customer Experience Representative, you will have the opportunity to make a meaningful impact on our customers' lives while advancing your career in a dynamic industry.



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