Group Enrollment Specialist

7 days ago


Harrisburg, Pennsylvania, United States Capital BlueCross Full time

Job Summary

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The Group Enrollment Specialist plays a vital role in the administration of group health plans. This position is responsible for accurately processing enrollment information, ensuring compliance with company policies and procedures, and providing exceptional customer service to internal and external customers.

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Responsibilities:

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  • Enter accurate and timely enrollment information into our systems, adhering to established policies and procedures.
  • Respond to inquiries from customers via phone and email, making adjustments and corrections as necessary.
  • Analyze and correct errors on various reports, including the Group Billing Error Report and MSP Reports.
  • Reconcile group payments received on Facets, verifying invoices and transferring/refunding money as needed.
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Requirements:

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  • A minimum of 1 year of experience working in a data entry environment, preferably in enrollment and billing.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
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Working Conditions:

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  • This position requires frequent sitting, typing, and use of computer software.
  • The employee must be able to work over 40 hours per week and occasionally lift up to 5 pounds.
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Estimated Salary Range: $45,000 - $60,000 per year

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Capital BlueCross offers a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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