Lead Monitor II Rotating Shift

6 days ago

Pomona, California, United States VOALA Full time
Job Summary and Purpose

The Lead Monitor II plays a critical role in ensuring the safety and security of program clients, visitors, and employees at VOALA shelters. This position requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assign shifts and ensure that Monitors are scheduled around the clock
  • Train Monitors in program operations, safety, and security expectations and procedures
  • Monitor and authorize entrance and departure of employees, participants, visitors, and other persons to guard against theft and maintain security of premises
  • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • Conduct room checks and maintain records of client compliance with program rules
  • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons
Requirements
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications
  • Within 30 days of hire, must successfully complete VOALA safety training
  • 1 year of related experience in a mental health or substance abuse treatment setting, or other group residential program
  • One year in the general security field, and/or social services/human services, and/or customer service experience
Preferred Qualifications
  • High School Diploma or GED
  • Current California driver's license and clean driving record, demonstrated knowledge of CA driving laws
  • Experience in a group residential setting is preferred
  • Experience serving the homeless is preferred

VOALA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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