Banquet Operations Director

1 day ago

Burbank, California, United States Verdugo Restaurant Corporation Full time
Job Title: Banquet Operations Manager

Job Summary:

Castaway Restaurant and Event Center is seeking a highly skilled and experienced Banquet Operations Manager to join our team. This role requires a detail-oriented professional with a strong background in event execution, exceptional customer service, and banquet service styles.

The ideal candidate will have a strong knowledge of Food & Beverage service procedures, a background in hospitality in a full-service, upscale high-volume private event environment, and 3 years of related experience as a Banquet Manager or similar role in an upscale, high-volume environment.

Key Responsibilities:

  • Oversee and manage all aspects of banquet operations, ensuring seamless execution of events and maintaining exceptional service standards.
  • Provide leadership and training to banquet staff, fostering a positive and efficient team environment.
  • Develop and implement standard operating procedures (SOPs) to ensure consistency and excellence in service delivery.
  • Create and manage employee schedules, ensuring adequate coverage for events, including nights and weekends.
  • Collaborate with the events team to plan and execute various functions, including weddings, corporate events, social gatherings, and themed celebrations.

Requirements:

  • Strong knowledge of Food & Beverage service procedures and a background in hospitality in a full-service, upscale high-volume private event environment.
  • 3 years of related experience as a Banquet Manager or similar role in an upscale, high-volume environment.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
  • Ability to clearly and effectively communicate in English.

Benefits:

  • Industry leading compensation + bonus program.
  • Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents.
  • Variety of Supplemental Benefit Plans for life's unknowns.
  • 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution).
  • Employer paid life Insurance throughout the length of employment.
  • Monthly Reward Dollars to use at various company locations.
  • Paid vacation starting at 2 weeks per year.
  • Paid/Floating holidays for 5 major holidays.
  • 24 hours paid Sick Time renewed yearly.
  • Education Assistance Program (EdAP) for hospitality related education growth.
  • Employee Assistance Program (EAP) to assist with work life balance.
  • Management Referral Program with a $4,000 payout for qualifying management positions.

Physical Demands:

The physical demands of this role include light work, prolonged walking and/or standing along with the occasional exertion of up to 25lbs of force.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

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