Operations Manager

1 week ago

Washington, United States Wilmerhale Full time
About This Role

We are seeking an experienced Operations Manager to join our team at WilmerHale. The successful candidate will be responsible for overseeing the day-to-day management of our DC office facilities and security operations.

Key Responsibilities
  • Direct and provide leadership to Operations and Facilities staff, planning and delegating work assignments and making decisions regarding employment, training, and development, performance evaluations, salary recommendations, and related staff issues.
  • Direct supervision of Facilities personnel and equipment.
  • Work with internal groups and external consultants to incorporate security protocols and the latest security technologies as part of new office buildouts, short and long-term expansion spaces.
  • Regularly meet with onsite vendors such as office services, food service operators, janitorial services, and security.
  • Communicate and coordinate with building property management teams on day-to-day work, short and long-term projects to ensure minimal disruption to business operations.
  • Assist with the preparation of annual capital expense budgets for the various Operations Department accounts within the DC office and operate within approved budget limitations.
  • In conjunction with the Director of Operations, responsible for management and supervision of minor construction and renovation-related projects.
  • Coordinate with the Director of Operations to oversee the maintenance of all office-related furniture.
  • Responsible for contracts and budget in facilities areas.
  • Ensure Ergonomic Assessments are performed and recommended equipment is deployed within firm standards.
  • Reviews and approves all vendor invoices for department and non-routine purchases.
  • Oversee office moves and set-ups for all attorney and business professional workspaces. Work with attorneys and staff as needed for specialty space requests such as short-term project requirements and case team support.
  • In conjunction with Meeting & Events team and Conference Services, oversee the set-up and execution of facilities-related logistics for internal and firm events.
  • Initiate and review maintenance programs for the office.
  • Assume additional responsibilities as assigned.
Requirements
  • Strong leadership and supervisory skills.
  • Effective communication.
  • Strong project management skills.
  • Strong problem-solving, analytical, and organizational skills.
  • Work independently, meet deadlines, and handle multi-tasking.
Qualifications
  • High School diploma required. BA/BS preferred.
  • 5+ years' experience in Operations/Administrator role. Prior experience managing a support team required. Law firm management experience highly desired.

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