Smart Home Initiative Manager
4 weeks ago
We are seeking a highly skilled and experienced professional to lead our Direct-to-Consumer Smart Home initiative. This role requires a dynamic and flexible individual who can drive the transition from professional installation services to consumer-led installations.
Key Responsibilities:- Lead the Effort: Adapt and operationalize smart home products from professional installation to consumer-led installation.
- Develop Solutions: Create innovative solutions for smart home systems, including lights, locks, thermostats, home monitoring systems, video surveillance, doorbell cameras, and more.
- Oversee Sales Strategies: Guide customers through the installation process and develop sales strategies to drive consumer adoption.
- Create and Manage Content: Develop written and video content to support product education, installation guidance, and troubleshooting.
- Collaborate with Cross-Functional Teams: Work with marketing, product development, legal, and customer support teams to enhance the overall consumer experience.
- Monitor Trends and Advancements: Stay up-to-date with the latest smart home technology trends and advancements to ensure our product offerings remain cutting-edge and customer-centric.
- Drive Customer Feedback: Collect customer feedback and use insights to improve product offerings and support materials.
- Proven Experience: Proven experience in managing consumer-focused technology products, ideally within the smart home or IoT space.
- Strong Project Management Skills: Ability to manage multiple tasks simultaneously and drive projects forward.
- Exceptional Communication Skills: Experience creating engaging written and video content to support product education and customer support.
- Technical Knowledge: Technical knowledge of smart home products, including installation and troubleshooting.
- Collaborative Mindset: Ability to work collaboratively with cross-functional teams and adapt to changing priorities.
Why Work for Alarm.com?
- Collaborate with Outstanding People: Work with a talented and dedicated team of professionals who are passionate about creating innovative solutions.
- Make an Immediate Impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace.
- Gain Well-Rounded Experience: Work in a dynamic and diverse environment where you will have the opportunity to develop expertise across multiple areas of the business.
- Focus on Fun: Enjoy a fun and collaborative work environment with a strong focus on team culture and employee well-being.
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