Processing Technician

3 weeks ago

Middletown, Connecticut, United States State of Connecticut Full time
Job Summary

We are seeking a highly skilled Processing Technician to join our team at the State Police Bureau of Identification (SPBI) in Middletown, CT. As a key member of our team, you will be responsible for maintaining and disseminating criminal history information to authorized entities.

About the Role

This is a full-time, first shift position with the potential for telework, 40 hours per week, 8:00 AM - 4:30 PM, scheduled Monday - Friday. As a Processing Technician, you will be responsible for receiving requests at the front window, researching criminal arrest and disposition information, data input, sending results, etc. from our electronic repository systems. You will also have day-to-day interaction with the many requestors of criminal history information, including law enforcement officers, state, federal and municipal agencies, the general public, and other requesting agencies.

Responsibilities

Responsibilities of the Processing Technician include:

  • Receiving and processing requests for criminal history information
  • Researching and verifying information through the use of available systems and by requesting information as necessary from contributing police departments, the CT Judicial branch, Department of Corrections, Board of Pardons and Parole, and federal agencies
  • Providing accurate and timely responses to requests for criminal history information
  • Maintaining accurate and up-to-date records of all requests and responses
  • Assisting with the maintenance and dissemination of criminal history information to authorized entities


Requirements

To be successful in this role, you will need:

  • Three (3) years of clerical work experience
  • One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent
  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years


Preferred Qualifications

Preferred qualifications for this role include:

  • Experience reviewing and validating entire case files
  • Experience conducting disposition research using state and federal criminal history systems
  • Experience working with Microsoft Office Suite
  • Experience managing competing priorities while meeting deadlines
  • Experience reviewing and applying policies or statutes for disclosure of information
  • Experience with customer service duties including in-person, phone, email, and fax


What We Offer

The State of Connecticut offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also offer opportunities for professional growth and development, a healthy work-life balance, and a collaborative and supportive work environment.

How to Apply

To apply for this position, please submit your application through the JobAps system. Please ensure that your application is complete and detailed, and that you meet the minimum qualifications for the role. We look forward to reviewing your application.

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