Service Advisor
3 days ago
Company Overview
Gerald Auto Group is a family-owned business with a rich history in the Chicago area, dating back to the mid-1930s. Our commitment to honesty and excellence has earned us a reputation as a trusted partner for car buyers and owners alike.
Your Key Responsibilities
As a Service Advisor at Gerald Auto Group, you'll be responsible for:
- Providing exceptional customer service, ensuring every interaction leaves a positive impression.
- Communicating effectively with customers and technicians, preventing miscommunication and errors.
- Upselling and promoting services, increasing revenue without compromising relationships.
- Managing extended warranties, generating additional income streams.
- Inspecting repair quality, maintaining our high standards for workmanship.
- Notifying customers about vehicle readiness, streamlining the pick-up process.
- Reviewing and explaining repairs, educating customers about their vehicle's condition.
- Addressing minor concerns and complaints, resolving issues efficiently.
- Maintaining CSI scores, meeting or exceeding dealership expectations.
Benefits and Compensation
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience and qualifications. Enjoy benefits like:
- Medical, Dental, and Vision Insurance, prioritizing your health and well-being.
- 401K and Profit Sharing, supporting your long-term financial goals.
- Paid Vacations and Holidays, providing time to recharge and enjoy life.
- A Great Work Environment, committed to a drug-free workplace.
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