Customer Care Coordinator

3 weeks ago


West Mifflin, Pennsylvania, United States Life Line Screening Full time

Job Title: Customer Care Coordinator

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Coordinator. As a key member of our team, you will be responsible for promoting the value of preventive screenings to our participants and providing exceptional customer service.

Key Responsibilities:

  • Manage registration and greet customers with a friendly and sales-minded attitude
  • Promote the value of preventive screenings by educating participants on appropriate healthcare services
  • Increase retention by providing outstanding customer service
  • Achieve landmark sales goals
  • Collect payments

Requirements:

  • High School Diploma required
  • Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
  • Exceptional customer service/sales skills; able to interact in a positive and professional way with participants and co-workers
  • Ability to balance multiple tasks and thrive in a fast-paced work environment

What We Offer:

  • C.A.R.E. Milestone Bonuses of $500 and $1,000
  • Compensation is paid for both travel time and base pay for on-site event, with unlimited bonus potential
  • No work on holidays or Sundays
  • No on-call or 3rd shift, but plenty of opportunity for overtime
  • Monthly Team Incentive Pay
  • Immediate eligibility for holiday pay
  • Only 30-day wait for comprehensive benefits package, including Medical, Dental, Vision, Short term and Long-term disability, and 401k with employer match and courtesy LLS screenings for you and additional family members or friends
  • Paid time off package
  • Professional development and growth opportunities

About Life Line Screening:

Life Line Screening is proud to be an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment. We are an industry-leading preventive healthcare company, providing screenings to over 650,000 people every year.


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